Beaver County Chamber of Commerce issued the following announcement on Aug. 13.
Chamber
Position Title: Chamber Coordinator
Reports to: Chamber Membership & Marketing Director
Position Type: Full-time, salaried
Position Purpose: The position of Chamber Coordinator is both professional and administrative in nature. It provides a range of support to Chamber staff, assisting with the planning, development, management, and oversight of the daily operations of Chamber functions, programs, events, membership and marketing, so that the Chamber staff team can fulfill its mission to serve the Chamber and its members. This position will evolve as the Chamber continues to grow and the successful candidate learns and grows into the position. Flexibility to expand and modify job responsibilities will be key to long term success in this role. After an initial training and learning period, the Chamber Coordinator is expected to use discretion and take initiative in dealing with a wide range of problems without direction or supervision, exercising a great deal of autonomy.
Desired Knowledge, Skills and Competencies:
· Collaborative and energetic; strong interpersonal skills, able to function well in a fluid and evolving team environment
· Must feel comfortable following up with Chamber members directly on a range of matters including membership applications, billing and payment matters, marketing needs, event planning, program planning and so on. This will be done with initial guidance and oversight from other staff members, and eventually as an independently managed component of the role
· Ability to simultaneously juggle multiple tasks; well-organized with a keen attention to detail; takes initiative and has good follow through
· Ability to operate autonomously with minimal supervision
· Excellent writing and communicating skills
· Must be proficient with Office, including Word, Excel, Outlook and familiarity with Publisher
· Experience with QuickBooks, Constant Contact, and some Graphic Design (Canva, Adobe Design) a plus but not a requirement – this can be learned on-the-job.
· High school completion at a minimum, with a two-year associate in a relevant field of study and / or equivalent relevant experience in marketing, membership, event planning and / or program development and execution.
Work Experience: previous experience working in an office/professional environment is preferred.
Key Responsibilities and Accountabilities:
· Using online tutorials and guidance from fellow staff members, work to become a proficient user of ChamberMaster software
· Input new members into ChamberMaster and follow up by phone and email for welcome email and ribbon cutting support.
· Assist with recruiting and retaining members; maintain membership materials; ensure new member profiles are input correctly into the Membership Directory.
· Support the Marketing & Membership Director in various marketing initiatives and routine communication including management of various social media.
· Administrative and on-site support in the planning, implementation, and follow-up for all Chamber events, including board meetings, committee meetings, networking and fundraising events.
· Generate member invoices and provide timely follow up via phone or email if the bill is unpaid.
· Handling of mail, incoming phone calls and voicemail.
· Proactively handle any arising issues and troubleshoot any emerging problems.
Required Values: Teamwork; diversity; proactive performance; passion for customer service; accountability; open and honest communication; integrity; trust and respect.
Work Environment / Physical Demands (can be adjusted based on the successful applicant’s needs):
· Flexible work schedule with primarily daylight hours, some early evening events (1 or 2 per month) and one to two weekend events annually.
· A work week of 40 hours per week is preferred. Works ~2 days per week from the Chamber’s office location, and 2-3 days from a home office location.
· The work includes inside office work, as well as work out in the community. The inside work is primarily administrative, office work.
· Work requires occasional travel to community events, partners and businesses.
· Equipment used in this position includes the use of a computer and other standard office equipment.
Please submit your resume to Kaitlyn Poleti at kpoleti@bcchamber.com.
A soft closing date by the end of August is encouraged. Applications will be reviewed until the position is filled.
- KAITLYN POLETI MEMBERSHIP & MARKETING DIRECTOR
- August 13, 2021
- 724-906-4280
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